Shipping Information

Where our warehouse located?

Hongkong Warehouse------Our main warehouse where stock more than 18,000 types replacement / Original batteries. Shipping out the next day.

USA Warehouse------Our second largest warehouse, with 1,800 square meters, more than 12,000 models.. Shipping out the next day.

Paris Warehouse------Our third largest warehouse, with 1,000 square meters, more than 10,000 models.

When i can receive my items?

In USA ------About 5~11 Working Days (By USPS)

Europe (France, Belgium, Czech Republic, Denmark, Germany, Hungary, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Switzerland, United Kingdom} ------ About 7~15 Working days

Other Country ------About 9~17 Working Days

Can i get a tracking number for my package?

Yes, but if you didn't receive it, you can get it by yourself
For network or server reason, we can't make sure every customer will receive this email, so if you didn't receive this email in 3 days, you can get it by yourself or contact our service.

Can i Know the Tracking number?

The Tracking number will be sent to you in the email with Tracking number.
Tracking url, https://t.17track.net/

APO/FPO

We DO NOT offer shipping to APO/FPO.

Shipping Notes

All shipments will receive tracking number and is fully insured while in transit. All orders in weekends and North American holidays will be processed the next business day. Rates for Alaska, Hawaii, US territories and International customers will vary based on the weight of the order and destination. We will contact you by email/phone regarding for any extra shipping charges.

Shipping Rate

Unlike many other internet stores, we don't make profit by shipping charges. We only charge actual shipping cost and handling labour fee. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Shipping Rate for Rural Areas/Remote Areas

Due to inaccessibility of some rural areas/remote areas, additional shipping costs might be incurred. We will notify you for any extra shipping cost required.

What is your Backorder policy?

In the event that we don't have one or more of your items in stock, and we cannot get the items from the manufacturer within 2 weeks, we will notify you right away via e-mail and/or phone, at which point we'll let you know how long it will be before we can ship your item(s). If there are multiple items on your order, we will ship out the entire order once all items are in stock. If you would like the in-stock items to be shipped first, please contact us and let us know. Additional shipping costs will be applied in such cases.

All back ordered item(s) will remain on back order unless we are instructed by you to cancel that item(s).